Privacy Policy

Last updated: April 2026

This Privacy Policy describes how 100 Castles ("we", "us", or "our") collects, uses, and protects your personal information when you use our website 100castles.eu or contact us about our services.

1. Who We Are

100 Castles is a personal tour guide service operated by Vasily, based in Lower Silesia, Poland. Our services operate as car rental with driver under Polish law. Contact: [email protected]

2. Information We Collect

We collect personal information that you provide directly to us when you:

• Fill in our contact form (name, email address, message content)
• Send us an email inquiry
• Book a tour (name, email, phone number, travel dates)

We do not use tracking cookies or third-party analytics that collect personal data.

3. How We Use Your Information

We use your personal information solely to:

• Respond to your inquiries and provide our tour services
• Communicate with you about bookings and tour details
• Send you information about your upcoming tour

We will only send you marketing communications if you have explicitly given consent.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties, except:

• Web3Forms: Our contact form uses Web3Forms to process and forward inquiries to our email. Web3Forms processes data in accordance with GDPR.
• Legal requirements: If required by law or court order.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and as required by Polish law. Inquiry emails are kept for up to 2 years.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request your data in a portable format
• Objection: Object to processing of your data

To exercise any of these rights, contact us at [email protected].

7. Cookies

Our website uses only essential functional cookies required for the site to operate. We do not use advertising or tracking cookies. No cookie consent banner is required.

8. Security

We take appropriate technical measures to protect your personal information. Our website is served over HTTPS (encrypted connection).

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at this URL with the updated date shown above.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: [email protected]
Website: 100castles.eu