Privacy Policy
Last updated: August 2026
This Privacy Policy describes how 100 Castles ("we", "us", or "our") collects, uses, and protects your personal information when you use our website 100castles.eu or contact us about our services.
1. Who We Are
100 Castles is a personal tour guide service operated by Vasily, based in Lower Silesia, Poland. Our services operate as car rental with driver under Polish law. Contact: [email protected]
2. Information We Collect
We collect personal information that you provide directly to us when you:
- Fill in our contact form (name, email address, message content)
- Send us an email inquiry
- Book a tour (name, email, phone number, travel dates)
We use PostHog Cloud EU in a limited, cookieless configuration to understand aggregate page visits and basic conversion activity. We record page views, page exits, selected call-to-action and contact-channel clicks, and whether a contact form was started or submitted. We do not send form contents, create visitor profiles, record sessions, or automatically capture general page interactions.
3. How We Use Your Information
We use your personal information solely to:
- Respond to your inquiries and provide our tour services
- Communicate with you about bookings and tour details
- Send you information about your upcoming tour
We will only send you marketing communications if you have explicitly given consent.
4. Data Sharing
We do not sell, trade, or share your personal information with third parties, except:
- Web3Forms: Our contact form uses Web3Forms to process and forward inquiries to our email. Web3Forms processes data in accordance with GDPR.
- PostHog Cloud EU: Processes cookieless page-view, page-exit, and limited conversion events in its EU region for aggregate website statistics. Form contents, session recording, person profiles, and general automatic interaction capture are disabled.
- Legal requirements: If required by law or court order.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and as required by Polish law. Inquiry emails are kept for up to 2 years.
6. Your Rights (GDPR)
If you are located in the European Economic Area, you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Request your data in a portable format
- Objection: Object to processing of your data
To exercise any of these rights, contact us at [email protected].
7. Cookies
Our website uses no advertising or analytics cookies. PostHog is configured in always-cookieless mode and does not store a visitor identifier in your browser. No cookie consent banner is required for this configuration.
8. Security
We take appropriate technical measures to protect your personal information. Our website is served over HTTPS (encrypted connection).
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available at this URL with the updated date shown above.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Email: [email protected]
Website: 100castles.eu